The University of Waikato - Te Whare Wānanga o Waikato
Information and Technology Services
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Welcome to Information & Technology Services (ITS) Division


Our mission is to enable the University to deliver world class education and research, in collaboration with international partners and the delivery of a unique Waikato experience.


ITS is responsible for the coordination of ICT planning; the provision of a robust and innovative information technology environment; project management, business process improvement, consultancy and support services to enhance the quality of teaching, learning and research.


The services we provide include:

  • ICT Infrastructure - provides core network, server, storage and telecommunications infrastructure that supports the delivery of the teaching, learning and research, and administrative functions of the University.
  • Client Support Services - provides ICT service desk, desktop and teaching room support, as well as video and video-conferencing services.
  • Information Systems Group (ISG) - provides support for the maintenance and development of the University’s corporate information systems; the provision of an integrated enterprise information architecture; project management; business process improvement consultancy services and delivery of strategic ICT projects.
  • ICT Procurement - centralised purchasing of ICT equipment, coordination of ICT tenders, workshop repairs and salvaging of computer equipment.
  • Waikato Print - provides printery, copying, print broking, MFD equipment management, photography and graphic design services.
  • Centralised 0800 telephony services for the University.