Contact ITS

ITS Service Desk

4008 (+64 7 838 4008)
help@waikato.ac.nz
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Teaching Room Hotline

6066

ITS Administration

+64 7 837 9793
Monday to Friday: 8:30am – 5:00pm.

For a list of all ITS staff contacts, please use the staff online phonebook

Service Hours

Service Desk
Monday to Friday: 8:00am - 5:00pm

Service Desk Counter
Monday to Friday: 8.30am - 4.30pm
Closed between 12noon and 2pm during non-teaching weeks and November to March

Teaching Room Hotline
Semester - Monday to Thursday: 7:45am - 8.30pm  |  Friday: 7:45am - 5:00pm
Non-semester - Monday to Friday: 8.30am - 5:00pm
No weekend coverage. Support requests outside of this will be considered - time is rechargable.

Student Centre
Monday to Friday: 9:00am - 5:00pm
Press 1 on the Student Centre lab phone for ICT Support

Faculty and Division ICT support services
Monday to Friday: 8:30am - 5:00pm
Contact the Service Desk in the first instance