University 2020 Staff Awards
The Staff Awards are an opportunity to recognise individuals and teams for their outstanding contributions to the University and to highlight and celebrate examples of success that support the University’s strategic goals.
Staff Excellence Team Award
Information Technology Services
This award recognises every staff member in ITS and their response in preparation for, during and post Covid-19 lockdown. Over a period of four weeks, ITS staff oversaw and facilitated the migration of more than 12,00 students and staff to a totally digital environment, all while the team itself was also moving into lockdown.
Front-facing teams such as the Service Desk, Desktop Support, and Procurement were involved in sourcing and setting up devices for staff and students. Behind the scenes infrastructure and application support staff scaled up existing infrastructure and systems to cope with the shift to at home working, teaching and learning.